Contact us
HotelRewards.com offers three specialized support departments to ensure that you receive the
proper assistance for all of your questions, concerns, and needs:
Reservations Support Department (1-800-637-5044, select service options 2-5) Available 24 hours a day, 7 days a week
Representatives from this department can assist you with general reservation issues such as modifying an existing reservation, submitting a special request or guest name change, requesting/verifying a refund, confirming a prepaid HotelRewards.com booking with a hotel, etc. Please be sure to provide your HotelRewards.com Discount/Promo Code and HotelRewards.com booking details at the time of call.
Dedicated Sales Department (1-800-637-5044, select service option 1) Available 24 hours a day, 7 days a week
Representatives from this department can assist you to book a reservation in order to receive 5% commission (rather than 10% which is offered by booking online). Please be sure to provide your HotelRewards.com Discount/Promo Code at the time of call to ensure you receive credit for commission. Representatives from this department can only assist you to confirm a reservation. They cannot provide you with information regarding your HotelRewards.com account or earned commissions.
HotelRewards.com Travel Agent Support Department (1-866-211-8883 |
support@hotelrewards.com) Available M-F 9am-5pm ET
HotelRewards.com Travel Agent Support Representatives can assist you with managing your online account and verifying the status of your earned commissions. For questions regarding our website, current promotions, accessing your account, and verifying earned commissions please contact the HotelRewards.com Travel Agent Support Department directly.
Our offices are located at:
593 Rancocas Road
Westampton, NJ 08060
toll free: 1-866-211-8883
outside US: +1-856-505-1444
fax: 1-856-727-0136
email: support@HotelRewards.com